Daily, businesses spring and close up world over. As new entrants are entering the already crowded market to compete for minimal or almost non-existent customers, so are businesses folding up especially in these days of recurring downward market trend. One thing remains steady though; there are businesses that have refused to close shop because they know what it takes to succeed in the fierce 21st century business environment.
One noticeable trait of successful 21st century businesses is their careful and meticulous planning of their brand and image. According to Kevin Lane Keller and Keith Richey, as markets continue to mature and competition within industries grows fiercer, companies will not succeed purely on the basis of what products or services they offer. Read the rest of this entry »